All Systems Operational

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eConsult online consultations Operational
90 days ago
99.93 % uptime
Today
eTriage Operational
90 days ago
99.79 % uptime
Today
eSpecialist Operational
90 days ago
99.96 % uptime
Today
eConsult Toolbar Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor Clinician Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor Patient Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor video Operational
90 days ago
100.0 % uptime
Today
Smart Inbox Operational
90 days ago
99.99 % uptime
Today
Outpatients Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 6, 2022

No incidents reported today.

Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022
Resolved - We been monitor and no further delays have been seen. If you are still having any issues please head to econsult.net to use the live chat or email practice.support@econsult.health. For more information on the Smart Inbox to reduce the reliance on NHS mail please head to this link: https://intercom.help/econsult/en/articles/6000726-econsult-smart-inbox-introduction
Oct 3, 17:44 BST
Monitoring - We been monitoring the delay and have run a number of tests and eConsults are arriving instantly into NHS mail accounts.

If you are still having any issues please head to econsult.net to use the live chat or email practice.support@econsult.health. For more information on the Smart Inbox to reduce the reliance on NHS mail please head to this link: https://intercom.help/econsult/en/articles/6000726-econsult-smart-inbox-introduction

Oct 3, 14:04 BST
Investigating - We are currently investigating an NHS mail delivery delay. This will impact practices receiving eConsults via email and all activation emails. We would recommend submitting a ticket to NHS mail helpdesk@nhs.net and also following their status page https://support.nhs.net/service-status/ for updates.

If you have any queries or need support please head to econsult.net to use the live chat in the bottom right corner or email practice.support@econsult.health

Oct 3, 11:49 BST
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.