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eConsult

Smart Inbox

Hi Scribe

eTriage

Outpatients

eConsult video

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eConsult

Smart Inbox

Hi Scribe

eTriage

Outpatients

eConsult video

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eConsult

Smart Inbox

Hi Scribe

eTriage

Outpatients

eConsult video

All services are online

Last updated on Apr 20, 2026 at 12:27pm UTC

eConsult

98.938% uptime

Operational

Jan 21, 2026

Operational

Jan 22, 2026

Operational

Jan 23, 2026

Operational

Jan 24, 2026

Operational

Jan 25, 2026

Operational

Jan 26, 2026

Downtime

Down for 2 minutes

Jan 27, 2026

Operational

Jan 28, 2026

Operational

Jan 29, 2026

Operational

Jan 30, 2026

Operational

Jan 31, 2026

Operational

Feb 01, 2026

We can confirm at 15:15 the engineering team re...

Down for 9 hours and 58 minutes

Feb 02, 2026

The engineering team have continued to monitor ...

Down for 10 hours and 40 minutes

Feb 03, 2026

Operational

Feb 04, 2026

Operational

Feb 05, 2026

Operational

Feb 06, 2026

Operational

Feb 07, 2026

Operational

Feb 08, 2026

Operational

Feb 09, 2026

Operational

Feb 10, 2026

Operational

Feb 11, 2026

Operational

Feb 12, 2026

Operational

Feb 13, 2026

Operational

Feb 14, 2026

Operational

Feb 15, 2026

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Operational

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

Operational

Feb 27, 2026

Operational

Feb 28, 2026

Operational

Mar 01, 2026

The issue affecting access to the eConsult Smar...

Degraded for 1 hour and 6 minutes

Mar 02, 2026

Operational

Mar 03, 2026

Operational

Mar 04, 2026

Operational

Mar 05, 2026

Operational

Mar 06, 2026

Operational

Mar 07, 2026

Operational

Mar 08, 2026

Downtime

Down for 1 minute

Mar 09, 2026

Operational

Mar 10, 2026

Operational

Mar 11, 2026

Operational

Mar 12, 2026

Operational

Mar 13, 2026

Operational

Mar 14, 2026

Operational

Mar 15, 2026

Operational

Mar 16, 2026

Operational

Mar 17, 2026

Operational

Mar 18, 2026

Operational

Mar 19, 2026

Operational

Mar 20, 2026

Operational

Mar 21, 2026

Operational

Mar 22, 2026

Operational

Mar 23, 2026

Operational

Mar 24, 2026

Operational

Mar 25, 2026

Operational

Mar 26, 2026

Operational

Mar 27, 2026

Operational

Mar 28, 2026

Operational

Mar 29, 2026

Downtime

Down for 41 minutes

Mar 30, 2026

Operational

Mar 31, 2026

Operational

Apr 01, 2026

Operational

Apr 02, 2026

Operational

Apr 03, 2026

Operational

Apr 04, 2026

Operational

Apr 05, 2026

Operational

Apr 06, 2026

Downtime

Down for 2 minutes

Apr 07, 2026

Operational

Apr 08, 2026

Operational

Apr 09, 2026

Operational

Apr 10, 2026

Operational

Apr 11, 2026

Operational

Apr 12, 2026

Operational

Apr 13, 2026

Operational

Apr 14, 2026

Operational

Apr 15, 2026

Operational

Apr 16, 2026

Operational

Apr 17, 2026

Operational

Apr 18, 2026

Operational

Apr 19, 2026

Thank you for your patience whilst we investiga...

Down for 1 hour and 23 minutes, now operational

Apr 20, 2026

30 days ago

60 days ago

90 days ago

Today

Smart Inbox

99.885% uptime

Operational

Jan 21, 2026

Operational

Jan 22, 2026

Operational

Jan 23, 2026

Operational

Jan 24, 2026

Operational

Jan 25, 2026

Operational

Jan 26, 2026

We have been advised that services are now full...

Degraded for 57 minutes

Jan 27, 2026

Operational

Jan 28, 2026

Operational

Jan 29, 2026

Operational

Jan 30, 2026

Operational

Jan 31, 2026

Operational

Feb 01, 2026

We can confirm at 15:15 the engineering team re...

Down for 1 hour and 6 minutes

Feb 02, 2026

The engineering team have continued to monitor ...

Feb 03, 2026

Operational

Feb 04, 2026

Operational

Feb 05, 2026

Operational

Feb 06, 2026

Operational

Feb 07, 2026

Operational

Feb 08, 2026

Operational

Feb 09, 2026

Operational

Feb 10, 2026

Operational

Feb 11, 2026

Operational

Feb 12, 2026

Operational

Feb 13, 2026

Operational

Feb 14, 2026

Operational

Feb 15, 2026

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Operational

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

Operational

Feb 27, 2026

Operational

Feb 28, 2026

Operational

Mar 01, 2026

The issue affecting access to the eConsult Smar...

Degraded for 1 hour and 6 minutes

Mar 02, 2026

Operational

Mar 03, 2026

Operational

Mar 04, 2026

Operational

Mar 05, 2026

Operational

Mar 06, 2026

Operational

Mar 07, 2026

Operational

Mar 08, 2026

Operational

Mar 09, 2026

Operational

Mar 10, 2026

Operational

Mar 11, 2026

Operational

Mar 12, 2026

Operational

Mar 13, 2026

Operational

Mar 14, 2026

Operational

Mar 15, 2026

Operational

Mar 16, 2026

Operational

Mar 17, 2026

Operational

Mar 18, 2026

Operational

Mar 19, 2026

Operational

Mar 20, 2026

Operational

Mar 21, 2026

Operational

Mar 22, 2026

Operational

Mar 23, 2026

Operational

Mar 24, 2026

Operational

Mar 25, 2026

Operational

Mar 26, 2026

Operational

Mar 27, 2026

Operational

Mar 28, 2026

Operational

Mar 29, 2026

Operational

Mar 30, 2026

We have identified and resolved the issue affec...

Degraded for 3 hours and 36 minutes

Mar 31, 2026

Operational

Apr 01, 2026

Operational

Apr 02, 2026

Operational

Apr 03, 2026

Operational

Apr 04, 2026

Operational

Apr 05, 2026

Operational

Apr 06, 2026

Operational

Apr 07, 2026

Operational

Apr 08, 2026

Operational

Apr 09, 2026

Operational

Apr 10, 2026

Operational

Apr 11, 2026

Operational

Apr 12, 2026

Operational

Apr 13, 2026

Operational

Apr 14, 2026

Operational

Apr 15, 2026

Operational

Apr 16, 2026

Operational

Apr 17, 2026

Operational

Apr 18, 2026

Operational

Apr 19, 2026

Thank you for your patience whilst we investiga...

Down for 1 hour and 21 minutes, now operational

Apr 20, 2026

30 days ago

60 days ago

90 days ago

Today

Hi Scribe

100% uptime

Operational

Jan 21, 2026

Operational

Jan 22, 2026

Operational

Jan 23, 2026

Operational

Jan 24, 2026

Operational

Jan 25, 2026

Operational

Jan 26, 2026

Operational

Jan 27, 2026

Operational

Jan 28, 2026

Operational

Jan 29, 2026

Operational

Jan 30, 2026

Operational

Jan 31, 2026

Operational

Feb 01, 2026

Operational

Feb 02, 2026

Operational

Feb 03, 2026

Operational

Feb 04, 2026

Operational

Feb 05, 2026

Operational

Feb 06, 2026

Operational

Feb 07, 2026

Operational

Feb 08, 2026

Operational

Feb 09, 2026

Operational

Feb 10, 2026

Operational

Feb 11, 2026

Operational

Feb 12, 2026

Operational

Feb 13, 2026

Operational

Feb 14, 2026

Operational

Feb 15, 2026

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Operational

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

Operational

Feb 27, 2026

Operational

Feb 28, 2026

Operational

Mar 01, 2026

Operational

Mar 02, 2026

Operational

Mar 03, 2026

Operational

Mar 04, 2026

Operational

Mar 05, 2026

Operational

Mar 06, 2026

Operational

Mar 07, 2026

Operational

Mar 08, 2026

Operational

Mar 09, 2026

Operational

Mar 10, 2026

Operational

Mar 11, 2026

Operational

Mar 12, 2026

Operational

Mar 13, 2026

Operational

Mar 14, 2026

Operational

Mar 15, 2026

Operational

Mar 16, 2026

Operational

Mar 17, 2026

Operational

Mar 18, 2026

Operational

Mar 19, 2026

Operational

Mar 20, 2026

Operational

Mar 21, 2026

Operational

Mar 22, 2026

Operational

Mar 23, 2026

Operational

Mar 24, 2026

Operational

Mar 25, 2026

Operational

Mar 26, 2026

Operational

Mar 27, 2026

Operational

Mar 28, 2026

Operational

Mar 29, 2026

Operational

Mar 30, 2026

Operational

Mar 31, 2026

Operational

Apr 01, 2026

Operational

Apr 02, 2026

Operational

Apr 03, 2026

Operational

Apr 04, 2026

Operational

Apr 05, 2026

Operational

Apr 06, 2026

Operational

Apr 07, 2026

Operational

Apr 08, 2026

Operational

Apr 09, 2026

Operational

Apr 10, 2026

Operational

Apr 11, 2026

Operational

Apr 12, 2026

Operational

Apr 13, 2026

Operational

Apr 14, 2026

Operational

Apr 15, 2026

Operational

Apr 16, 2026

Operational

Apr 17, 2026

Operational

Apr 18, 2026

Operational

Apr 19, 2026

Operational

Apr 20, 2026

30 days ago

60 days ago

90 days ago

Today

eTriage

99.995% uptime

Operational

Jan 21, 2026

Operational

Jan 22, 2026

Operational

Jan 23, 2026

Operational

Jan 24, 2026

Operational

Jan 25, 2026

Operational

Jan 26, 2026

Operational

Jan 27, 2026

Operational

Jan 28, 2026

Operational

Jan 29, 2026

Operational

Jan 30, 2026

Operational

Jan 31, 2026

Operational

Feb 01, 2026

Operational

Feb 02, 2026

Operational

Feb 03, 2026

Operational

Feb 04, 2026

Operational

Feb 05, 2026

Operational

Feb 06, 2026

Operational

Feb 07, 2026

Operational

Feb 08, 2026

Operational

Feb 09, 2026

Operational

Feb 10, 2026

Operational

Feb 11, 2026

Operational

Feb 12, 2026

Operational

Feb 13, 2026

Operational

Feb 14, 2026

Operational

Feb 15, 2026

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Operational

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

Operational

Feb 27, 2026

Operational

Feb 28, 2026

Operational

Mar 01, 2026

Operational

Mar 02, 2026

Operational

Mar 03, 2026

Operational

Mar 04, 2026

Operational

Mar 05, 2026

Operational

Mar 06, 2026

Operational

Mar 07, 2026

Operational

Mar 08, 2026

Operational

Mar 09, 2026

Operational

Mar 10, 2026

Operational

Mar 11, 2026

Operational

Mar 12, 2026

Operational

Mar 13, 2026

Operational

Mar 14, 2026

Operational

Mar 15, 2026

Operational

Mar 16, 2026

Operational

Mar 17, 2026

Operational

Mar 18, 2026

Operational

Mar 19, 2026

Operational

Mar 20, 2026

Operational

Mar 21, 2026

Operational

Mar 22, 2026

Operational

Mar 23, 2026

Operational

Mar 24, 2026

Operational

Mar 25, 2026

Operational

Mar 26, 2026

Operational

Mar 27, 2026

Operational

Mar 28, 2026

Operational

Mar 29, 2026

Operational

Mar 30, 2026

Operational

Mar 31, 2026

Operational

Apr 01, 2026

Operational

Apr 02, 2026

Operational

Apr 03, 2026

Operational

Apr 04, 2026

Operational

Apr 05, 2026

Operational

Apr 06, 2026

Operational

Apr 07, 2026

Operational

Apr 08, 2026

Operational

Apr 09, 2026

Operational

Apr 10, 2026

Operational

Apr 11, 2026

Operational

Apr 12, 2026

Operational

Apr 13, 2026

Operational

Apr 14, 2026

Operational

Apr 15, 2026

Operational

Apr 16, 2026

Downtime

Down for 5 minutes

Apr 17, 2026

Operational

Apr 18, 2026

Operational

Apr 19, 2026

Operational

Apr 20, 2026

30 days ago

60 days ago

90 days ago

Today

Outpatients

99.952% uptime

Operational

Jan 21, 2026

Operational

Jan 22, 2026

Operational

Jan 23, 2026

Operational

Jan 24, 2026

Operational

Jan 25, 2026

Operational

Jan 26, 2026

Operational

Jan 27, 2026

Operational

Jan 28, 2026

Operational

Jan 29, 2026

Operational

Jan 30, 2026

Operational

Jan 31, 2026

Operational

Feb 01, 2026

Operational

Feb 02, 2026

Operational

Feb 03, 2026

Operational

Feb 04, 2026

Operational

Feb 05, 2026

Operational

Feb 06, 2026

Operational

Feb 07, 2026

Operational

Feb 08, 2026

Operational

Feb 09, 2026

Operational

Feb 10, 2026

Operational

Feb 11, 2026

Operational

Feb 12, 2026

Operational

Feb 13, 2026

Operational

Feb 14, 2026

Operational

Feb 15, 2026

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Operational

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

Operational

Feb 27, 2026

Operational

Feb 28, 2026

Operational

Mar 01, 2026

Operational

Mar 02, 2026

Operational

Mar 03, 2026

Operational

Mar 04, 2026

Operational

Mar 05, 2026

Operational

Mar 06, 2026

Operational

Mar 07, 2026

Operational

Mar 08, 2026

Operational

Mar 09, 2026

Operational

Mar 10, 2026

Operational

Mar 11, 2026

Operational

Mar 12, 2026

Operational

Mar 13, 2026

Operational

Mar 14, 2026

Operational

Mar 15, 2026

Operational

Mar 16, 2026

Operational

Mar 17, 2026

Operational

Mar 18, 2026

Operational

Mar 19, 2026

Operational

Mar 20, 2026

Operational

Mar 21, 2026

Operational

Mar 22, 2026

Operational

Mar 23, 2026

Operational

Mar 24, 2026

Operational

Mar 25, 2026

Operational

Mar 26, 2026

Operational

Mar 27, 2026

Operational

Mar 28, 2026

Operational

Mar 29, 2026

Operational

Mar 30, 2026

Operational

Mar 31, 2026

Operational

Apr 01, 2026

Operational

Apr 02, 2026

Operational

Apr 03, 2026

Operational

Apr 04, 2026

Operational

Apr 05, 2026

Operational

Apr 06, 2026

Operational

Apr 07, 2026

Operational

Apr 08, 2026

Operational

Apr 09, 2026

Operational

Apr 10, 2026

Operational

Apr 11, 2026

Operational

Apr 12, 2026

Operational

Apr 13, 2026

Operational

Apr 14, 2026

Operational

Apr 15, 2026

Operational

Apr 16, 2026

Operational

Apr 17, 2026

Downtime

Down for 8 minutes

Apr 18, 2026

Downtime

Down for 38 minutes

Apr 19, 2026

Recovered

Down for 14 minutes, now operational

Apr 20, 2026

30 days ago

60 days ago

90 days ago

Today

eConsult video

99.995% uptime

Operational

Jan 21, 2026

Operational

Jan 22, 2026

Operational

Jan 23, 2026

Operational

Jan 24, 2026

Downtime

Down for 2 minutes

Jan 25, 2026

Operational

Jan 26, 2026

Operational

Jan 27, 2026

Operational

Jan 28, 2026

Operational

Jan 29, 2026

Operational

Jan 30, 2026

Operational

Jan 31, 2026

Operational

Feb 01, 2026

Operational

Feb 02, 2026

Operational

Feb 03, 2026

Operational

Feb 04, 2026

Operational

Feb 05, 2026

Operational

Feb 06, 2026

Operational

Feb 07, 2026

Operational

Feb 08, 2026

Operational

Feb 09, 2026

Operational

Feb 10, 2026

Operational

Feb 11, 2026

Operational

Feb 12, 2026

Operational

Feb 13, 2026

Operational

Feb 14, 2026

Operational

Feb 15, 2026

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Operational

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

Operational

Feb 27, 2026

Operational

Feb 28, 2026

Operational

Mar 01, 2026

Operational

Mar 02, 2026

Operational

Mar 03, 2026

Operational

Mar 04, 2026

Operational

Mar 05, 2026

Operational

Mar 06, 2026

Operational

Mar 07, 2026

Operational

Mar 08, 2026

Operational

Mar 09, 2026

Operational

Mar 10, 2026

Operational

Mar 11, 2026

Operational

Mar 12, 2026

Operational

Mar 13, 2026

Operational

Mar 14, 2026

Operational

Mar 15, 2026

Operational

Mar 16, 2026

Operational

Mar 17, 2026

Operational

Mar 18, 2026

Operational

Mar 19, 2026

Operational

Mar 20, 2026

Operational

Mar 21, 2026

Operational

Mar 22, 2026

Operational

Mar 23, 2026

Operational

Mar 24, 2026

Downtime

Down for 3 minutes

Mar 25, 2026

Operational

Mar 26, 2026

Operational

Mar 27, 2026

Operational

Mar 28, 2026

Operational

Mar 29, 2026

Operational

Mar 30, 2026

Operational

Mar 31, 2026

Operational

Apr 01, 2026

Operational

Apr 02, 2026

Operational

Apr 03, 2026

Operational

Apr 04, 2026

Operational

Apr 05, 2026

Operational

Apr 06, 2026

Operational

Apr 07, 2026

Operational

Apr 08, 2026

Operational

Apr 09, 2026

Operational

Apr 10, 2026

Operational

Apr 11, 2026

Operational

Apr 12, 2026

Operational

Apr 13, 2026

Operational

Apr 14, 2026

Operational

Apr 15, 2026

Operational

Apr 16, 2026

Operational

Apr 17, 2026

Operational

Apr 18, 2026

Operational

Apr 19, 2026

Operational

Apr 20, 2026

30 days ago

60 days ago

90 days ago

Today

Previous incidents

Apr 20, 2026

Issues with Smart Inbox

Downtime

Resolved Apr 20, 2026 at 11:59am UTC

Thank you for your patience whilst we investigated this issue.

We can confirm that this has now been resolved and the platform has stabalised and the Smart Inbox is operating as expected now.

Please restart your Smart Inbox and if you continue to have issues, please contact support.

2 previous updates

Previous updates