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eTriage

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All services are online

Last updated on Apr 4, 2026 at 7:42pm UTC

eConsult

99.008% uptime

Operational

Jan 05, 2026

Operational

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Downtime

Down for 2 minutes

Jan 27, 2026

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Jan 31, 2026

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Feb 01, 2026

We can confirm at 15:15 the engineering team re...

Down for 9 hours and 58 minutes

Feb 02, 2026

The engineering team have continued to monitor ...

Down for 10 hours and 40 minutes

Feb 03, 2026

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The issue affecting access to the eConsult Smar...

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Downtime

Down for 41 minutes

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Today

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We have been advised that services are now full...

Degraded for 57 minutes

Jan 27, 2026

Operational

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Jan 31, 2026

Operational

Feb 01, 2026

We can confirm at 15:15 the engineering team re...

Down for 1 hour and 6 minutes

Feb 02, 2026

The engineering team have continued to monitor ...

Feb 03, 2026

Operational

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Feb 26, 2026

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Feb 27, 2026

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Feb 28, 2026

Operational

Mar 01, 2026

The issue affecting access to the eConsult Smar...

Degraded for 1 hour and 6 minutes

Mar 02, 2026

Operational

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We have identified and resolved the issue affec...

Degraded for 3 hours and 36 minutes

Mar 31, 2026

Operational

Apr 01, 2026

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Apr 04, 2026

30 days ago

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Today

Hi Scribe

100% uptime

Operational

Jan 05, 2026

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30 days ago

60 days ago

90 days ago

Today

eTriage

100% uptime

Operational

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30 days ago

60 days ago

90 days ago

Today

Outpatients

100% uptime

Operational

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30 days ago

60 days ago

90 days ago

Today

eConsult video

99.993% uptime

Operational

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Down for 2 minutes

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Down for 2 minutes

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Downtime

Down for 3 minutes

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30 days ago

60 days ago

90 days ago

Today

Previous incidents

Mar 31, 2026

eConsult service update: SMS message failure

Degraded

Resolved Mar 31, 2026 at 5:15pm UTC

We have identified and resolved the issue affecting SMS delivery.

All systems are now operating normally and messages are being sent successfully. We will continue to monitor performance to ensure ongoing stability.

Please note that any SMS messages that previously failed will need to be retried to ensure successful delivery.

2 previous updates

Previous updates