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eConsult online consultations
Operational
90 days ago
100.0
% uptime
Today
eTriage
Operational
90 days ago
100.0
% uptime
Today
eSpecialist
Operational
90 days ago
100.0
% uptime
Today
eConsult Toolbar
Operational
90 days ago
100.0
% uptime
Today
Q health/ Q doctor Clinician
Operational
90 days ago
100.0
% uptime
Today
Q health/ Q doctor Patient
Operational
90 days ago
100.0
% uptime
Today
Q health/ Q doctor video
Operational
90 days ago
100.0
% uptime
Today
Smart Inbox
Operational
90 days ago
100.0
% uptime
Today
Outpatients
Operational
90 days ago
100.0
% uptime
Today
TimeBack
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 23, 09:58 BST
Monitoring -
We have not had any further reports this morning of delays and the team are continuing to monitor the Smart Inbox performance and will for the remainder of the week.
The team are available via live chat or by email (practice.support@econsult.health) if practices need any help or have any questions.
Jun 10, 12:24 BST
Identified -
The engineering team have identified the issue and submitted a fix at 12pm (9/6/25). We have already started seeing evidence the backend queues have improved and that practices are seeing a reduction in delays in the Smart Inbox.
We will continue to update and the team is available via live chat to support in the Smart Inbox and also by email (practice.support@econsult.health) to help practices.
Jun 9, 12:03 BST
Investigating -
We are investigating delays and slowness in the eConsult Smart Inbox that has been reported this morning. We have our senior engineering team working on resolving this as soon as possible.
We will continue to update and the team is available via live chat to support in the Smart Inbox and also by email (practice.support@econsult.health) to help practices.
Jun 9, 12:00 BST