All Systems Operational

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Uptime over the past 90 days. View historical uptime.
eConsult online consultations Operational
90 days ago
100.0 % uptime
Today
eTriage Operational
90 days ago
100.0 % uptime
Today
eSpecialist Operational
90 days ago
100.0 % uptime
Today
eConsult Toolbar Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor Clinician Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor Patient Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor video Operational
90 days ago
100.0 % uptime
Today
Smart Inbox Operational
90 days ago
100.0 % uptime
Today
Outpatients Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
EMIS outage
Resolved - Following the positive updates from EMIS and speaking to practices all EMIS practices were switched on soon after 10:30am. (Any practice that requested to stay switched off will remain off).

If you have any questions please get in touch with the team by emailing practice.support@econsult.health or via the live chat on the eConsult website (econsult.net)
Jul 22, 12:23 BST
Update - Following the update from EMIS at 4:30pm we have decided that eConsult will remain switched off for EMIS practices until Monday (unless you have requested to remain on). We will be in touch with practices prior to switching back on again.

If you would like to have eConsult switch back on again or have any questions please get in touch with the team by emailing practice.support@econsult.health or via the live chat on the eConsult website (econsult.net)
Jul 19, 17:57 BST
Update - We can confirm that all eConsults submitted to practices who receive eConsults via NHS MESH mail delivery have been sent to your nominated eConsult email address. We are continuing to monitor this EMIS outage closely and are in regular contact.

If you would like to have eConsult switch back on again or have any questions please get in touch with the team by emailing practice.support@econsult.health or via the live chat on the eConsult website (econsult.net)
Jul 19, 16:22 BST
Monitoring - We can confirm all eConsult EMIS practices were switched off at 10:18am 19th July 2024. This was to prevent any risks to patient care caused by delays in accessing patient records. An email has been sent to all these practices with further information.

If you would like to have eConsult switch back on again or have any questions please get in touch with the team by emailing practice.support@econsult.health or via the live chat on the eConsult website (econsult.net)
Jul 19, 10:43 BST
Identified - We are aware of an EMIS outage beginning at 5:30am this morning which means customers are unable to access patients records in EMIS. We have decided we will be switching off all EMIS practices due to the potential clinical impact of a delay in care. We will confirm once this switch off has occurred.

Any questions please get in touch with the team by emailing practice.support@econsult.health or via the live chat on the eConsult website (econsult.net)
Jul 19, 10:10 BST
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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