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eTriage

Outpatients

eConsult video

All services are online

Last updated on Mar 31, 2026 at 06:21pm UTC

eConsult

99.007% uptime

Operational

Jan 01, 2026

Operational

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Jan 26, 2026

Downtime

Down for 2 minutes

Jan 27, 2026

Operational

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Jan 31, 2026

Operational

Feb 01, 2026

We can confirm at 15:15 the engineering team re...

Down for 9 hours and 58 minutes

Feb 02, 2026

The engineering team have continued to monitor ...

Down for 10 hours and 40 minutes

Feb 03, 2026

Operational

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Operational

Mar 01, 2026

The issue affecting access to the eConsult Smar...

Degraded for 1 hour and 6 minutes

Mar 02, 2026

Operational

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Operational

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Operational

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Downtime

Down for 1 minute

Mar 09, 2026

Operational

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Mar 29, 2026

Downtime

Down for 41 minutes

Mar 30, 2026

Operational

Mar 31, 2026

30 days ago

60 days ago

90 days ago

Today

Smart Inbox

99.948% uptime

Operational

Jan 01, 2026

Operational

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Operational

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Jan 26, 2026

We have been advised that services are now full...

Degraded for 57 minutes

Jan 27, 2026

Operational

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Operational

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Jan 31, 2026

Operational

Feb 01, 2026

We can confirm at 15:15 the engineering team re...

Down for 1 hour and 6 minutes

Feb 02, 2026

The engineering team have continued to monitor ...

Feb 03, 2026

Operational

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Feb 26, 2026

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Feb 27, 2026

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Feb 28, 2026

Operational

Mar 01, 2026

The issue affecting access to the eConsult Smar...

Degraded for 1 hour and 6 minutes

Mar 02, 2026

Operational

Mar 03, 2026

Operational

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Operational

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Mar 30, 2026

We have identified and resolved the issue affec...

Degraded for 3 hours and 36 minutes, now operational

Mar 31, 2026

30 days ago

60 days ago

90 days ago

Today

Hi Scribe

100% uptime

Operational

Jan 01, 2026

Operational

Jan 02, 2026

Operational

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Mar 31, 2026

30 days ago

60 days ago

90 days ago

Today

eTriage

100% uptime

Operational

Jan 01, 2026

Operational

Jan 02, 2026

Operational

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Operational

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Operational

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30 days ago

60 days ago

90 days ago

Today

Outpatients

100% uptime

Operational

Jan 01, 2026

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Mar 31, 2026

30 days ago

60 days ago

90 days ago

Today

eConsult video

99.993% uptime

Operational

Jan 01, 2026

Operational

Jan 02, 2026

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Downtime

Down for 2 minutes

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Downtime

Down for 2 minutes

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Downtime

Down for 3 minutes

Mar 25, 2026

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30 days ago

60 days ago

90 days ago

Today

Previous incidents

Mar 31, 2026

eConsult service update: SMS message failure

Degraded

Resolved Mar 31, 2026 at 05:15pm UTC

We have identified and resolved the issue affecting SMS delivery.

All systems are now operating normally and messages are being sent successfully. We will continue to monitor performance to ensure ongoing stability.

Please note that any SMS messages that previously failed will need to be retried to ensure successful delivery.

2 previous updates

Previous updates