Incidents reported on status page for econsult https://status.econsult.net/ https://d1lppblt9t2x15.cloudfront.net/logos/39c56079f379d1bd94e84ca8fb9d68c8.jpeg https://status.econsult.net/ en https://status.econsult.net/ Mon, 09 Mar 2026 08:01:26 +0000 https://status.econsult.net/#86bda04365dada8da0b033164cf1dfc15972e2b86fe881b10ceb63187f407ae1 eConsult recovered https://status.econsult.net/ Mon, 09 Mar 2026 08:00:22 +0000 https://status.econsult.net/#86bda04365dada8da0b033164cf1dfc15972e2b86fe881b10ceb63187f407ae1 eConsult went down https://status.econsult.net/incident/837954 Mon, 02 Mar 2026 15:50:00 -0000 https://status.econsult.net/incident/837954#2f902624db795571f84f37aa054a6dee31868c41c59a0c9318efd2d675d420b9 The issue affecting access to the eConsult Smart Inbox, eConsult Lite, and new patient submissions has now been identified and resolved. Our engineering team implemented a fix, and services have been fully restored. We are continuing to actively monitor the platform to ensure ongoing stability and performance. Thank you for your patience while we worked to resolve this incident. https://status.econsult.net/incident/837954 Mon, 02 Mar 2026 15:50:00 -0000 https://status.econsult.net/incident/837954#2f902624db795571f84f37aa054a6dee31868c41c59a0c9318efd2d675d420b9 The issue affecting access to the eConsult Smart Inbox, eConsult Lite, and new patient submissions has now been identified and resolved. Our engineering team implemented a fix, and services have been fully restored. We are continuing to actively monitor the platform to ensure ongoing stability and performance. Thank you for your patience while we worked to resolve this incident. https://status.econsult.net/ Mon, 02 Mar 2026 15:27:57 +0000 https://status.econsult.net/#73590d91c96b3b6bd5fb2825c6a16455fa0cc1710407e9dbbfd256273fadb799 eConsult recovered https://status.econsult.net/ Mon, 02 Mar 2026 15:25:41 +0000 https://status.econsult.net/#67cfda61dec2de40d519c84c077e943f425dcd481ef9c093bf5458459f02f3b7 Smart Inbox recovered https://status.econsult.net/incident/837954 Mon, 02 Mar 2026 14:51:00 -0000 https://status.econsult.net/incident/837954#5f95da5ccb8f9db95fd95d6d4a0d892105378d20534496deef4b58d21baeaef9 We're aware of widespread issues affecting some users trying to access the eConsult Smart Inbox, eConsult Lite and new patient submissions. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. https://status.econsult.net/incident/837954 Mon, 02 Mar 2026 14:51:00 -0000 https://status.econsult.net/incident/837954#5f95da5ccb8f9db95fd95d6d4a0d892105378d20534496deef4b58d21baeaef9 We're aware of widespread issues affecting some users trying to access the eConsult Smart Inbox, eConsult Lite and new patient submissions. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. https://status.econsult.net/ Mon, 02 Mar 2026 14:43:31 +0000 https://status.econsult.net/#67cfda61dec2de40d519c84c077e943f425dcd481ef9c093bf5458459f02f3b7 Smart Inbox went down https://status.econsult.net/ Mon, 02 Mar 2026 14:43:21 +0000 https://status.econsult.net/#73590d91c96b3b6bd5fb2825c6a16455fa0cc1710407e9dbbfd256273fadb799 eConsult went down https://status.econsult.net/incident/816902 Tue, 03 Feb 2026 10:40:00 -0000 https://status.econsult.net/incident/816902#393f05644fc57a4a0426dd05ef948a6963acd0c84759f498fca2c91470dac438 The engineering team have continued to monitor patient submissions and eConsult Lite following reports of intermittent issues experienced by some this morning. We can see all submission rates are at their expected levels so are closing this incident. We apologise for any inconvenience and thank everyone for their patience. Please continue to share any questions or issues by emailing: practice.support@econsult.health or via live chat https://status.econsult.net/incident/816902 Tue, 03 Feb 2026 10:40:00 -0000 https://status.econsult.net/incident/816902#393f05644fc57a4a0426dd05ef948a6963acd0c84759f498fca2c91470dac438 The engineering team have continued to monitor patient submissions and eConsult Lite following reports of intermittent issues experienced by some this morning. We can see all submission rates are at their expected levels so are closing this incident. We apologise for any inconvenience and thank everyone for their patience. Please continue to share any questions or issues by emailing: practice.support@econsult.health or via live chat https://status.econsult.net/ Tue, 03 Feb 2026 09:16:20 +0000 https://status.econsult.net/#8ff46489b64aa5f5626ab8f91610527b427d86f194b0bce40bbffb1d57f2a1ca eConsult recovered https://status.econsult.net/incident/816902 Tue, 03 Feb 2026 09:08:00 -0000 https://status.econsult.net/incident/816902#7bf5a8e758769e914b516fdf81350718667b491ef6b1542f6efb5f974eaa89aa We've had a few of practices reporting intermittent issues with accessing the patient facing screens and eConsult Lite this morning. Many reporting that refreshing the screen fixes the issue. The engineering team are looking into this and we can see that completion levels over the last 15 minutes are at at the expected level. We are continuing to monitor. Please continue to get in touch over live chat or by by emailing practice.support@econsult.health https://status.econsult.net/incident/816902 Tue, 03 Feb 2026 09:08:00 -0000 https://status.econsult.net/incident/816902#7bf5a8e758769e914b516fdf81350718667b491ef6b1542f6efb5f974eaa89aa We've had a few of practices reporting intermittent issues with accessing the patient facing screens and eConsult Lite this morning. Many reporting that refreshing the screen fixes the issue. The engineering team are looking into this and we can see that completion levels over the last 15 minutes are at at the expected level. We are continuing to monitor. Please continue to get in touch over live chat or by by emailing practice.support@econsult.health https://status.econsult.net/ Tue, 03 Feb 2026 08:00:24 +0000 https://status.econsult.net/#8ff46489b64aa5f5626ab8f91610527b427d86f194b0bce40bbffb1d57f2a1ca eConsult went down https://status.econsult.net/incident/816902 Mon, 02 Feb 2026 15:40:00 -0000 https://status.econsult.net/incident/816902#6617386b7124fb8352077066a1b503be9827cadc59f6d360ffcfabc0998e6152 We can confirm at 15:15 the engineering team released a fix to resolve the outage and we've been monitoring and testing it since. We can see access to the Smart Inbox has been resolved users may need to restart their toolbar for it to take effect. We are aware of reports that patients are still struggling to access the patient facing webpages and are looking into this. We apologise for any inconvenience and thank everyone for their patience - we will continue to update. Please continue to share any questions or issues by emailing: practice.support@econsult.health https://status.econsult.net/incident/816902 Mon, 02 Feb 2026 15:40:00 -0000 https://status.econsult.net/incident/816902#6617386b7124fb8352077066a1b503be9827cadc59f6d360ffcfabc0998e6152 We can confirm at 15:15 the engineering team released a fix to resolve the outage and we've been monitoring and testing it since. We can see access to the Smart Inbox has been resolved users may need to restart their toolbar for it to take effect. We are aware of reports that patients are still struggling to access the patient facing webpages and are looking into this. We apologise for any inconvenience and thank everyone for their patience - we will continue to update. Please continue to share any questions or issues by emailing: practice.support@econsult.health https://status.econsult.net/ Mon, 02 Feb 2026 15:34:32 +0000 https://status.econsult.net/#d505f0db8e085876942884cd9a885fefde620ca2e5557fb6c3c9e49169061aa6 eConsult recovered https://status.econsult.net/incident/816902 Mon, 02 Feb 2026 14:51:00 -0000 https://status.econsult.net/incident/816902#a5dca05b037e967ac7713612f7c30cb5ea21a7d6fcc300ea898d6035a5590251 The engineering team have found the issue and are working on fixing this now. We are also aware this is impacting the patient facing pages and submissions. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email practice.support@econsult.health https://status.econsult.net/incident/816902 Mon, 02 Feb 2026 14:51:00 -0000 https://status.econsult.net/incident/816902#a5dca05b037e967ac7713612f7c30cb5ea21a7d6fcc300ea898d6035a5590251 The engineering team have found the issue and are working on fixing this now. We are also aware this is impacting the patient facing pages and submissions. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email practice.support@econsult.health https://status.econsult.net/incident/816902 Mon, 02 Feb 2026 14:34:00 -0000 https://status.econsult.net/incident/816902#d03a575354a0d7360d097cd6d5c8f532b06c64bc9aa8d42f7997d3fec887a528 We're aware of widespread issues affecting users using the eConsult Smart Inbox. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email practice.support@econsult.health https://status.econsult.net/ Mon, 02 Feb 2026 14:01:32 +0000 https://status.econsult.net/#d505f0db8e085876942884cd9a885fefde620ca2e5557fb6c3c9e49169061aa6 eConsult went down https://status.econsult.net/incident/812786 Tue, 27 Jan 2026 15:44:00 -0000 https://status.econsult.net/incident/812786#a3467908e4981baa04427e54cce66217bab5f9f6b3d8f15e5bd0640f4911167d We have been advised that services are now fully restored. https://status.econsult.net/incident/812786 Tue, 27 Jan 2026 14:59:00 -0000 https://status.econsult.net/incident/812786#215d8aacc9ca9d3a166d3b670de2cf64eac6302afb392b94ab74acbd345789d3 Our engineers have advised services are slowly coming back online however, users may still experience slower than usual services until the issue is completely resolved. https://status.econsult.net/incident/812786 Tue, 27 Jan 2026 14:47:00 -0000 https://status.econsult.net/incident/812786#ca144085595f695f27e1a0b62e2ed276304e97b1dc36602f3e67073d42a4ce47 We're aware of widespread issues affecting some users trying to access the eConsult Smart Inbox, eConsult Lite and new patient submissions. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. https://status.econsult.net/ Tue, 27 Jan 2026 14:33:24 +0000 https://status.econsult.net/#1090928959510dd2a06ad98c0e0239733c43ddeb71a079f7ddf5f63eb630f1cf eConsult recovered https://status.econsult.net/ Tue, 27 Jan 2026 14:31:24 +0000 https://status.econsult.net/#1090928959510dd2a06ad98c0e0239733c43ddeb71a079f7ddf5f63eb630f1cf eConsult went down https://status.econsult.net/ Sun, 25 Jan 2026 08:08:53 +0000 https://status.econsult.net/#454cba250fd96a655038e6cbfbc32995a81fbca623ab22a26a69d70c3aff4a4e eConsult video recovered https://status.econsult.net/ Sun, 25 Jan 2026 08:06:01 +0000 https://status.econsult.net/#454cba250fd96a655038e6cbfbc32995a81fbca623ab22a26a69d70c3aff4a4e eConsult video went down https://status.econsult.net/ Wed, 14 Jan 2026 02:16:01 +0000 https://status.econsult.net/#5a6a2c24be96b6e205eff5bbb8ed722c80d3b2947667d71c419f31398ea3becc eConsult video recovered https://status.econsult.net/ Wed, 14 Jan 2026 02:13:55 +0000 https://status.econsult.net/#5a6a2c24be96b6e205eff5bbb8ed722c80d3b2947667d71c419f31398ea3becc eConsult video went down https://status.econsult.net/ Tue, 23 Dec 2025 02:26:22 +0000 https://status.econsult.net/#965f041601040b499a27cdf5f0a1ecc51c110b6c9ef905fc9087b3c85689c841 eConsult recovered https://status.econsult.net/ Tue, 23 Dec 2025 01:53:21 +0000 https://status.econsult.net/#965f041601040b499a27cdf5f0a1ecc51c110b6c9ef905fc9087b3c85689c841 eConsult went down https://status.econsult.net/ Thu, 18 Dec 2025 11:40:49 +0000 https://status.econsult.net/#0df688653ab1c91c86b79d4d746a177d5492e1c6865fcfff23db8911866a08fb Outpatients recovered https://status.econsult.net/ Thu, 18 Dec 2025 11:34:49 +0000 https://status.econsult.net/#0df688653ab1c91c86b79d4d746a177d5492e1c6865fcfff23db8911866a08fb Outpatients went down https://status.econsult.net/incident/777335 Tue, 02 Dec 2025 08:16:00 -0000 https://status.econsult.net/incident/777335#f668ed779377179c1ce31f1a2b1307f5886fbcf109c4c4c0fac44f6ef1aba872 We can confirm as of 1:10pm 1/12/2025 the issues practices were facing with messaging patients, patient responses, downloading PDF and saving to record were resolved. The team have continued to monitor throughout the day and evening and seen no further spikes. We have added further logging and we will continue to monitor. We are also investigate a full fix to ensure this doesn't occur again. We apologise for any inconvenience and thank everyone for their patience yesterday. Please continue to share any questions or issues by emailing: practice.support@econsult.health https://status.econsult.net/incident/777335 Tue, 02 Dec 2025 08:16:00 -0000 https://status.econsult.net/incident/777335#f668ed779377179c1ce31f1a2b1307f5886fbcf109c4c4c0fac44f6ef1aba872 We can confirm as of 1:10pm 1/12/2025 the issues practices were facing with messaging patients, patient responses, downloading PDF and saving to record were resolved. The team have continued to monitor throughout the day and evening and seen no further spikes. We have added further logging and we will continue to monitor. We are also investigate a full fix to ensure this doesn't occur again. We apologise for any inconvenience and thank everyone for their patience yesterday. Please continue to share any questions or issues by emailing: practice.support@econsult.health https://status.econsult.net/incident/777335 Mon, 01 Dec 2025 12:28:00 -0000 https://status.econsult.net/incident/777335#bc7b2cdbdf08844a9f22295db45dc4b29239869509be628a872c37db7c5eb60c Thank you for your continued patience regarding this issue. We have seen a 60% reduction in errors reported but the engineering team are still working on a full fix for this issue. Practices will likely see errors with messaging patients, patient responses, downloading PDF and saving to record. We apologise for any inconvenience this is causing this morning. Please continue to share any questions or issues by emailing: practice.support@econsult.health https://status.econsult.net/incident/777335 Mon, 01 Dec 2025 12:28:00 -0000 https://status.econsult.net/incident/777335#bc7b2cdbdf08844a9f22295db45dc4b29239869509be628a872c37db7c5eb60c Thank you for your continued patience regarding this issue. We have seen a 60% reduction in errors reported but the engineering team are still working on a full fix for this issue. Practices will likely see errors with messaging patients, patient responses, downloading PDF and saving to record. We apologise for any inconvenience this is causing this morning. Please continue to share any questions or issues by emailing: practice.support@econsult.health https://status.econsult.net/incident/777335 Mon, 01 Dec 2025 10:19:00 -0000 https://status.econsult.net/incident/777335#a5388833e09efa3483a494630575dd4e6fa36cf2baa05f4cc953793351f86dc2 The engineering team have identified the issue and have updated the capacity in our servers. Normal service should resume soon and we are monitoring this update. The engineering team are continuing to monitor this issue closely, we will continue updating this status page to keep everyone informed. We apologise for any inconvenience this is causing this morning. If anyone at the practice is still having issues or has any questions please email practice.support@econsult.health https://status.econsult.net/incident/777335 Mon, 01 Dec 2025 10:19:00 -0000 https://status.econsult.net/incident/777335#a5388833e09efa3483a494630575dd4e6fa36cf2baa05f4cc953793351f86dc2 The engineering team have identified the issue and have updated the capacity in our servers. Normal service should resume soon and we are monitoring this update. The engineering team are continuing to monitor this issue closely, we will continue updating this status page to keep everyone informed. We apologise for any inconvenience this is causing this morning. If anyone at the practice is still having issues or has any questions please email practice.support@econsult.health https://status.econsult.net/incident/777335 Mon, 01 Dec 2025 09:54:00 -0000 https://status.econsult.net/incident/777335#7a5ebf984012d170b16246a41250ff10cd742094d79057a586d21fec96447a6f We're aware of widespread issues affecting users using the eConsult Smart Inbox including issues replying to messages, saving to record and downloading the PDF. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email practice.support@econsult.health https://status.econsult.net/incident/777335 Mon, 01 Dec 2025 09:54:00 -0000 https://status.econsult.net/incident/777335#7a5ebf984012d170b16246a41250ff10cd742094d79057a586d21fec96447a6f We're aware of widespread issues affecting users using the eConsult Smart Inbox including issues replying to messages, saving to record and downloading the PDF. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email practice.support@econsult.health https://status.econsult.net/incident/773026 Tue, 25 Nov 2025 09:04:00 -0000 https://status.econsult.net/incident/773026#74c2cd18b848bb2fc9350f2abed178cdb2366c3c8cc9419f13319d7713bd8a86 Following further engineering work yesterday evening and continued monitoring last night and this morning, we have continued to see a significant reduction in errors relating to sending messages, downloading the PDF and saving to record. The system is now considered stable, and you should see normal performance for these functions. We will maintain monitoring throughout the day to confirm the stability and the team are continuing to work on the root cause to ensure this issues doesn't occur again. We apologise for any inconvenience this caused yesterday. If you have any questions please email practice.support@econsult.health. https://status.econsult.net/incident/773026 Tue, 25 Nov 2025 09:04:00 -0000 https://status.econsult.net/incident/773026#74c2cd18b848bb2fc9350f2abed178cdb2366c3c8cc9419f13319d7713bd8a86 Following further engineering work yesterday evening and continued monitoring last night and this morning, we have continued to see a significant reduction in errors relating to sending messages, downloading the PDF and saving to record. The system is now considered stable, and you should see normal performance for these functions. We will maintain monitoring throughout the day to confirm the stability and the team are continuing to work on the root cause to ensure this issues doesn't occur again. We apologise for any inconvenience this caused yesterday. If you have any questions please email practice.support@econsult.health. https://status.econsult.net/incident/773026 Mon, 24 Nov 2025 15:00:00 -0000 https://status.econsult.net/incident/773026#e78f64db28c731f442f2948a60c741bfc1e9ca58e4226dc277ad8dec3f61aadb Over the last hour we've had a few practices reporting they are seeing ad hoc issues with sending messages, downloading the PDF and saving to record - the team are continuing to monitor this and looking into errors coming through. Please continue to report these issues via email (practice.support@econsult.health) or via live chat. https://status.econsult.net/incident/773026 Mon, 24 Nov 2025 15:00:00 -0000 https://status.econsult.net/incident/773026#e78f64db28c731f442f2948a60c741bfc1e9ca58e4226dc277ad8dec3f61aadb Over the last hour we've had a few practices reporting they are seeing ad hoc issues with sending messages, downloading the PDF and saving to record - the team are continuing to monitor this and looking into errors coming through. Please continue to report these issues via email (practice.support@econsult.health) or via live chat. https://status.econsult.net/incident/773026 Mon, 24 Nov 2025 12:15:00 -0000 https://status.econsult.net/incident/773026#3c8e99d9746ea77292e8edc2f8a026b888694319613b3b74a302eab826b64bfb The engineering team have just released a fix to resolve the Smart Inbox issues faced this morning including issues replying to messages, saving to record, downloading the PDF and a 'Could not load messages' error in the Smart Inbox. The engineering team are continuing to monitor this issue closely and will continue for the rest of the day. Any updates we will keep everyone informed. We apologise for any inconvenience this is causing this morning. If anyone at the practice is still having issues or has any questions please email practice.support@econsult.health https://status.econsult.net/incident/773026 Mon, 24 Nov 2025 12:15:00 -0000 https://status.econsult.net/incident/773026#3c8e99d9746ea77292e8edc2f8a026b888694319613b3b74a302eab826b64bfb The engineering team have just released a fix to resolve the Smart Inbox issues faced this morning including issues replying to messages, saving to record, downloading the PDF and a 'Could not load messages' error in the Smart Inbox. The engineering team are continuing to monitor this issue closely and will continue for the rest of the day. Any updates we will keep everyone informed. We apologise for any inconvenience this is causing this morning. If anyone at the practice is still having issues or has any questions please email practice.support@econsult.health https://status.econsult.net/incident/773026 Mon, 24 Nov 2025 09:25:00 -0000 https://status.econsult.net/incident/773026#c16676fac7eb49be0584140d867ecc66efe6a3f91a51e108e3388faf48612b59 We're aware of widespread issues affecting users using the eConsult Smart Inbox including issues replying to messages, saving to record and downloading the PDF. Practices are seeing an 'Could not load messages' error. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email pracitce.support@econsult.health https://status.econsult.net/incident/773026 Mon, 24 Nov 2025 09:25:00 -0000 https://status.econsult.net/incident/773026#c16676fac7eb49be0584140d867ecc66efe6a3f91a51e108e3388faf48612b59 We're aware of widespread issues affecting users using the eConsult Smart Inbox including issues replying to messages, saving to record and downloading the PDF. Practices are seeing an 'Could not load messages' error. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email pracitce.support@econsult.health https://status.econsult.net/incident/736215 Thu, 02 Oct 2025 12:27:00 -0000 https://status.econsult.net/incident/736215#740f1ee5d94c0dcc7b171ac43b51a0380eed6a0dbcc39c9e7304a4358becabc8 We have continued to monitor access to eConsult's Smart Inbox, eConsult Lite and new patient submissions and have not seen any evidence of issues. We apologise for the inconvenience and appreciate your patience this morning. Any questions please email practice.support@econsult.health. https://status.econsult.net/incident/736215 Thu, 02 Oct 2025 12:27:00 -0000 https://status.econsult.net/incident/736215#740f1ee5d94c0dcc7b171ac43b51a0380eed6a0dbcc39c9e7304a4358becabc8 We have continued to monitor access to eConsult's Smart Inbox, eConsult Lite and new patient submissions and have not seen any evidence of issues. We apologise for the inconvenience and appreciate your patience this morning. Any questions please email practice.support@econsult.health. https://status.econsult.net/incident/736215 Thu, 02 Oct 2025 09:08:00 -0000 https://status.econsult.net/incident/736215#3a51f59201080e271f04dfe7ffe92602aef6f7c1ee2d8f795cbd2e21593a8868 The issues affecting access to eConsult's Smart Inbox, eConsult Lite and new patient submissions have now been resolved by our engineering team. Please note that it may take a little while for full access to be restored for all practices and the team are continuing to monitor this. We apologise for the inconvenience and appreciate your patience this morning. Any questions please email practice.support@econsult.health. https://status.econsult.net/incident/736215 Thu, 02 Oct 2025 09:08:00 -0000 https://status.econsult.net/incident/736215#3a51f59201080e271f04dfe7ffe92602aef6f7c1ee2d8f795cbd2e21593a8868 The issues affecting access to eConsult's Smart Inbox, eConsult Lite and new patient submissions have now been resolved by our engineering team. Please note that it may take a little while for full access to be restored for all practices and the team are continuing to monitor this. We apologise for the inconvenience and appreciate your patience this morning. Any questions please email practice.support@econsult.health. https://status.econsult.net/incident/736215 Thu, 02 Oct 2025 07:59:00 -0000 https://status.econsult.net/incident/736215#6753ed36fedb76060d5d730b22f723cb810a9b6557583d2a7a894d927ec99e5c We're aware of widespread issues affecting some users trying to access the eConsult Smart Inbox, eConsult Lite and new patient submissions. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email pracitce.support@econsult.health https://status.econsult.net/incident/736215 Thu, 02 Oct 2025 07:59:00 -0000 https://status.econsult.net/incident/736215#6753ed36fedb76060d5d730b22f723cb810a9b6557583d2a7a894d927ec99e5c We're aware of widespread issues affecting some users trying to access the eConsult Smart Inbox, eConsult Lite and new patient submissions. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We apologise for any inconvenience this is causing and will provide a further update with more information soon. If you need any assistance please email pracitce.support@econsult.health