All Systems Operational

About This Site

Please note you will have to confirm your subscription to email alerts before you receive these. You can select which eConsult Health Products to subscribe to via email.

Uptime over the past 90 days. View historical uptime.
eConsult online consultations Operational
90 days ago
100.0 % uptime
Today
eTriage Operational
90 days ago
100.0 % uptime
Today
eSpecialist Operational
90 days ago
100.0 % uptime
Today
eConsult Toolbar Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor Clinician Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor Patient Operational
90 days ago
100.0 % uptime
Today
Q health/ Q doctor video Operational
90 days ago
100.0 % uptime
Today
Smart Inbox Operational
90 days ago
100.0 % uptime
Today
Outpatients Operational
90 days ago
100.0 % uptime
Today
TimeBack Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
eConsult Smart Inbox Delays in Performance Experience
Resolved - This incident has been resolved.
Jun 23, 09:58 BST
Monitoring - We have not had any further reports this morning of delays and the team are continuing to monitor the Smart Inbox performance and will for the remainder of the week.

The team are available via live chat or by email (practice.support@econsult.health) if practices need any help or have any questions.
Jun 10, 12:24 BST
Identified - The engineering team have identified the issue and submitted a fix at 12pm (9/6/25). We have already started seeing evidence the backend queues have improved and that practices are seeing a reduction in delays in the Smart Inbox.

We will continue to update and the team is available via live chat to support in the Smart Inbox and also by email (practice.support@econsult.health) to help practices.
Jun 9, 12:03 BST
Investigating - We are investigating delays and slowness in the eConsult Smart Inbox that has been reported this morning. We have our senior engineering team working on resolving this as soon as possible.

We will continue to update and the team is available via live chat to support in the Smart Inbox and also by email (practice.support@econsult.health) to help practices.
Jun 9, 12:00 BST
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage