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eConsult online consultations
Operational
90 days ago
99.89
% uptime
Today
eTriage
Operational
90 days ago
100.0
% uptime
Today
eSpecialist
Operational
90 days ago
100.0
% uptime
Today
eConsult Toolbar
Operational
90 days ago
100.0
% uptime
Today
Q health/ Q doctor Clinician
Operational
90 days ago
100.0
% uptime
Today
Q health/ Q doctor Patient
Operational
90 days ago
100.0
% uptime
Today
Q health/ Q doctor video
Operational
90 days ago
100.0
% uptime
Today
Smart Inbox
Operational
90 days ago
100.0
% uptime
Today
Outpatients
Operational
90 days ago
100.0
% uptime
Today
TimeBack
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Patients and users of eConsult Lite were no longer seeing these issues since around 9:15am. The engineering team have continued to monitor the platform performance and not seen any further issue.
If you have any queries or are still facing any issues please contact the support team via live chat in the Smart Inbox or by emailing practice.support@econsult.health
Mar 25, 16:08 GMT
Investigating -
We are seeing issues with loading patient facing pages including eConsult Lite, where the webpage doesn't load. The team are urgently investigating this and hope to identify the issue soon.
Apologies for any inconvenience this has caused the practice if you have any queries please email practice.support@econsult.health or use the live chat via our website or Smart Inbox.
Mar 25, 08:44 GMT