The issue affecting access to the eConsult Smart Inbox, eConsult Lite, and new patient submissions has now been identified and resolved.

Our engineering team implemented a fix, and services have been fully restored. We are continuing to actively monitor the platform to ensure ongoing stability and performance.

Thank you for your patience while we worked to resolve this incident.

We're aware of widespread issues affecting some users trying to access the eConsult Smart Inbox, eConsult Lite and new patient submissions. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible.